Press Releases
HostMySite.com CEO Returns to Discuss Exceptional Customer Service at ISPCON
Newark, DE September 20, 2005 - Lou Honick, CEO of web hosting provider HostMySite.com, has been invited back to ISPCON to share his old-fashioned approach to customer service in a new-world business. Honick is scheduled to speak on Thursday, October 19, 2005 at the fall 2005 ISPCON Conference in Santa Clara, CA. ISPCON explores significant technology advances and business opportunities for wired and wireless Internet service providers.
ISPCON show organizers gather feedback from conference attendees to measure speaker and session topic effectiveness. Last spring, show attendees submitted such a large amount of positive feedback about Honick's presentation that show organizers requested his return to this year's show to give the same presentation. He will discuss the importance of customer service during his "High Quality Customer Service for Hosting" presentation. Conference attendees will hear how a having a plan to counter the common mistakes and misconceptions in providing support results in the ability to offer outstanding customer service.
This informative and unique approach to providing excellent service and support to customers is beneficial to both new and growing businesses. "If you build and staff your company with people who have unwavering dedication to customer service as well as always go beyond customer's expectations, you place your business in a position to be successful," says Honick.
In only 8 years with Honick's passion for providing the best possible service to customers, HostMySite.com has flourished into a profitable multi-million dollar operation hosting over 40,000 websites with nearly 100 employees.
About HostMySite.com
Founded in 1997, HostMySite.com is a privately held provider of customer-focused web hosting services. With a combination of sophisticated hosting technology and applied business knowledge, HostMySite.com provides individuals, small businesses, and large corporations with affordable web hosting solutions supported by an unwavering commitment to customer service. HostMySite.com service includes 24x7 customer support through toll-free telephone, email, and live online chat. The company is based in Newark, DE and can be reached at www.HostMySite.com.
